Tech Support Rules

Law 1: Fix a computer for a friend or family member, and you'll be tech support for life. --Danny Allen, PC World

Law 2: Build a computer for someone, and he/she owns you! --Louis Farbstein, via PC World's Facebook page

Law 3: Recommend a product that you've used with no problems, and the friend/family member who buys it will immediately descend into RMA [product return] hell. --Scott Keck, via PC World's Facebook page

Law 4: Show any handy IT skills at work, and your company's IT department will start referring difficult coworkers to you. --Lars Jacobsen, via PC World's Facebook page

Law 5: If it's broken and you call tech support, it will fix itself while you're on hold. --Brenda Christensen, Public Relations, via HARO

by PCWorld

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